Delivery Policy

Brainchild Developmental Program Limited provides online learning packages with email support documents and a single mailed package.

Online Package delivery

Delivery is available on completion of the registration, payment and assessment process. If you have entered into the Agreement through our website, then you have the right to cancel within seven working days from the payment date. However, you will waive that right, if you choose to start the course immediately. For further details refer to the Terms and Conditions document.

Email Support

Brainchild Developmental Program Limited provides supporting documentation for the Online Packages. It is provided by email, normally within 3 days of payment online.

Shipped items

Items required for the Package modules are shipped by mail and are normally processed within one week of payment online for the Online Package . Recorded delivery is used and a signature is required for the receipt of the delivery.

Currently, postage is free and part of the Package cost.

Customers should contact customercare@brainchild.org.uk if they have any queries about delivery of the online package, the support email or shipped goods.

Brainchild Developmental Program Limited. Company Registration number: 07879232.

Registered Office:The Green, Frostrow Lane, Sedbergh, Cumbria. LA10 5JS Registered in England.